Insurance & Payment Options
At Hanley Center, we’re committed to removing barriers to care. We understand that navigating insurance and finances can feel overwhelming, especially when you or your loved one is seeking help for addiction or mental health treatment. Our admissions specialists are here to make this process as smooth and stress-free as possible.
Hanley Center works with many private insurance plans that offer out-of-network benefits. While we are not in-network with any insurance provider and do not accept Medicare or Medicaid, we do accept out-of-network benefits.
Let us help you understand your coverage and connect you with the care you need. Call an admissions specailist today to find out if you are covered at 561-841-1033.
Insurance Verification Made Simple
We believe financial concerns shouldn’t stand in the way of recovery. Our experienced insurance verification team will:
- Communicate directly with your insurance company
- Verify your out-of-network behavioral health benefits
- Explain coverage, eligibility, and estimated out-of-pocket costs
- Help manage claims and advocate on your behalf
Whether you’re seeking residential substance use disorder treatment, outpatient services, or mental health care, we are here to support you every step of the way.
Partnering with Employer Groups and EAPs
Hanley Center partners with a growing number of employer groups and Employee Assistance Programs (EAPs) to provide behavioral healthcare access through workplace wellness initiatives. If your employer offers an EAP or is directly contracted with Hanley Center, you may be eligible for additional support and coverage. Please get in touch with us to find out if your organization is one of our partners or if your organization is interested in partnering with Hanley Center.
Frequently Asked Questions (FAQ) About Insurance and Payment Options at Hanley Center
Does my insurance cover the cost of addiction treatment at Hanley Center?
If you have insurance with out-of-network behavioral health benefits, your insurance may cover part of the cost of treatment. Our team will verify your specific coverage and walk you through the financial details. Talk with an admissions specialist today to go over your options at 561-841-1033.
Does my insurance cover the cost of residential mental health treatment at Hanley Center?
Yes, if your plan includes out-of-network mental health coverage. Our Residential Mental Health Program is eligible for reimbursement through many private plans. Connect with our admissions team at 561-841-1033 to explore your insurance benefits.
Does Hanley offer financial aid to help with treatment costs?
Yes. Hanley Center is a nonprofit treatment provider, and we offer Lifesaver Scholarship funds on a limited basis to those who qualify to help offset the cost of addiction treatment. For more information, call 561-841-1033 to speak with one of our admissions specialists.
What does "out of network" mean?
“Out of network” refers to a provider that does not have a direct contract with your insurance company. However, many insurance plans, particularly PPO plans, offer reimbursement for out-of-network services. Our team can determine whether your plan includes these benefits. Call and admissions specialist at 561-841-1033 to find out if you are covered.
What does "out of pocket" mean?
Out-of-pocket costs refer to the portion of treatment expenses you are responsible for paying that are not covered by your insurance provider. This may include deductibles, co-pays, or services not eligible for reimbursement. We will help you understand your estimated financial responsibility before treatment begins.
Does insurance cover outpatient care at Hanley Center?
Yes, many insurance plans with out-of-network benefits cover outpatient treatment, including Partial Hospitalization (PHP), Intensive Outpatient Programs (IOP), and outpatient services for both substance use and mental health care. Let us help you navigate your insurance. Call 561-841-1033 to help you understand what’s covered.
Will Blue Cross Blue Shield cover treatment at Hanley Center?
Most BCBS PPO plans include out-of-network benefits that may help cover treatment at Hanley Center. Coverage varies by plan and location. Call an admissions specailst for help navigating your plan at 561-841-1033.
Will Cigna cover treatment programs at Hanley Center?
Yes, many Cigna PPO plans offer out-of-network coverage for both residential and outpatient behavioral health services. Call an admissions specialist at 561-841-1033 to verify your insurance options
Can I use United Healthcare insurance at Hanley Center?
If you have a United Healthcare plan, you may be eligible for services at Hanley Center. Get clarity on your insurance options by calling our admissions team at 561-841-1033.
Is Florida Blue accepted at Hanley Center?
Florida Blue plans may provide out-of-network reimbursement. However, Florida Blue Medicare plans are not accepted. Please call 561-841-1033 to discuss your insurance options with an admissions specailist.
Will Aetna insurance pay for treatment at Hanley Center?
Aetna PPO plans typically offer out-of-network benefits that may cover substance use or mental health treatment. We can help confirm your eligibility, call 561-841-1033 to find out more.
Does TRICARE cover treatment at Hanley Center?
TRICARE coverage may apply to active-duty service members, veterans, and eligible dependents. Contact us at 561-841-1033 to review your specific benefits.
What's the difference between an HMO and a PPO?
- HMO (Health Maintenance Organization): Requires you to use in-network providers, but some providers do cover treatment at Hanley Center. Please call our admissions team at 561-841-1033 to find out if you are covered.
- PPO (Preferred Provider Organization): Allows more flexibility and often includes out-of-network benefits, which Hanley Center accepts.
Start the Process with Confidence
Let us verify your insurance and discuss your options today. Whether you’re seeking help for yourself or a loved one, Hanley Center’s expert admissions team is ready to guide you toward hope and healing. Call an admissions specailist at 561-841-1033 to take the first step towards recovery.
Insurance Can Cover up to 100% of Treatment
We offer free, no obligation health insurance benefit checks. If you are currently insured, your treatment could be covered partially or in full.
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Address: 933 45th Street
West Palm Beach, FL 33407
